Helpdesk
Run LibreDesk on your own instance
Modern, open-source omnichannel customer support desk with live chat, email, a help center, and automations. A self-hosted alternative to Zendesk and Help Scout. You own the instance. You pay for compute — not a vendor plan.
TemplatesLibreDesk
What you get
A private LibreDesk, packaged to ship
LibreDesk on your instance — PostgreSQL, Valkey, Email, and the public URL are wired at deploy.
Dedicated instance
Modern, open-source omnichannel customer support desk with live chat, email, a help center, and automations.
Public HTTPS URL
The hostname is on the app page after deploy. Open it to finish setup. Attach a custom domain when you want a branded address.
Managed dependencies
PostgreSQL and Valkey and Email ship with the template. You do not install them yourself.
Your accounts
The first login is created on this instance. Invite the team from inside the app.
See LibreDesk in action
Deploy in seconds
One click. Dependencies pre-wired.
Pick the LibreDesk template. StackBlaze creates the app, PostgreSQL, Valkey, Email, and gives you a hostname.
This stack
Web
LibreDesk server
PostgreSQL
managed database · TCP:5432
Valkey
managed cache · TCP:6379
platform SMTP when the pipeline has mail
- Stack
- LibreDesk + PostgreSQL + Valkey + Email
- First login
- Finish the first-run steps on the public URL
- Address
- HTTPS hostname is ready at deploy
After you deploy
- 1
Open the public URL
The hostname is on the app page after deploy.
- 2
Finish first-run setup
Image ghcr.io/stackblaze/libredesk (Stackblaze fork of LibreDesk).
- 3
Use your own domain when you are ready
The stackblaze.app hostname works immediately. Attach a custom domain from the dashboard for a branded address.
Running LibreDesk on StackBlaze
How the instance is wired
LibreDesk and PostgreSQL and Valkey and Email ship together. The public hostname is the app.
The app is the public URL
Editor, login, and callbacks share the hostname StackBlaze assigns. A custom domain replaces it without a rebuild.
Dependencies stay attached
PostgreSQL and Valkey and Email are part of this template. Restart the app and the data store is still there.
Scale from the dashboard
Raise RAM and CPU on LibreDesk when it gets busy. Attached databases scale on their own.
You operate the instance
Updates, backups, and the lifecycle are yours. There is no vendor seat cap on this template.
Compare
LibreDesk on StackBlaze vs a hosted plan
| Feature | LibreDesk on StackBlaze | Hosted plan |
|---|---|---|
| Data location | LibreDesk data lives on your StackBlaze instance. | Data lives in vendor-operated infrastructure. |
| Install model | One-click template. First account on the public URL. | Create a vendor account and use their shared platform. |
| Customization | Your instance, your settings, your domain. | Limited to the host’s plan and runtime rules. |
| Operations | You control updates, scale, backups, and the instance lifecycle. | The vendor operates the platform and the limits. |
| Billing | Compute, storage, and bandwidth. No per-seat fee. | Usually priced per seat, task, or plan. |
This template is LibreDesk + PostgreSQL + Valkey + Email.
FAQ
Common questions
Image ghcr.io/stackblaze/libredesk (Stackblaze fork of LibreDesk).
Ready to deploy LibreDesk?
One click. Dependencies pre-wired. No infrastructure to manage.