Support
Answers in the docs. A human when you need one.
Search guides, check status, or reach us from this page. Most deploy issues show up in the dashboard logs before you need a ticket.
Support by plan
Who to talk to
| Plan | Channel |
|---|---|
| Starter | Discord |
| Pro | |
| Business | Priority email |
| Dedicated | |
| Dedicated Pro | Priority email |
| Enterprise | Named support |
Chat on this page is available to everyone via the widget. Compare plans
Self-service
Check the dashboard first
Build logs, health checks, and env vars are on the app. There is no separate CLI to install for day-to-day debugging.
Build and runtime logs
Open the app → Logs. That is where a failed health check or a missing secret shows up.
Health checks
A new revision stays dark until the health path returns 200. How to set the path and timeouts.
Environment variables
Confirm the var is set on the right app and phase, not only in your local shell.
FAQ
Common questions
Open the app in the dashboard and read the build logs. Common causes are a missing env var, the wrong runtime, or a health check that does not return 200 after the new revision starts. Troubleshooting
Contact
Still need help?
Include the project name, app, and a few log lines. That is usually enough.